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Frequently Asked Questions

General

What Is RevolvingDecor.com?
Why do you require sign-in information?
Do you disclose any of my information to the buyer/seller?
Can I follow RevolvingDecor.com on social media?
Can I buy or sell on RevolvingDecor.com if I live outside the San Francisco Bay Area?
I have another question that’s not listed here.

For Sellers

Selling Basics
How do I list an item to sell?
What if I don’t have some of the information requested to create an ad?
How do you decide which items to post?
How long is an item posted?
Do you receive a commission for my sale?
Can I submit the same item again if there are no interested buyers the first time?
I can’t upload my photos to create an ad, can you help?
What do I do after I have sold an item?

For Buyers

Buying Basics
I saw something I like. How do I buy it?
What type of payment can I use to buy an item?
I don’t see what I’m looking for. Can you help?
How do I contact a seller?
Do you have a return policy?
Is the asking price negotiable?
I bought something great but it needs some TLC. Any ideas?


What Is RevolvingDecor.com?

RevolvingDecor.com is a curated online marketplace and design blog founded on the belief that our fellow design enthusiasts love discovering new finds, but don’t always have the time to comb the flea markets, estate sales or online classifieds. So we created a virtual marketplace to connect buyers and sellers of gently used and sometimes new, home decorating items. All listings are curated, meaning that every item that is available for sale has been carefully selected. Our listings will also constantly revolve as design trends and innovations bring new inspiration.

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Selling Basics

If you have a great piece of furniture or cool accessory that just doesn’t work in your home anymore and you want to sell it, you’ve come to the right place. First things first — only members can sell (or buy) items on our site, so please sign up here. If you have an item to sell, simply create an ad and wait to hear back from us. We’ll let you know if your item has been selected within one or two days. Once an item is listed, all you need to do is sit back and wait for an offer to come in. RevolvingDecor.com does not take possession of any items for sale. All communications and negotiations regarding a sale, as well as the purchase and exchange of goods, take place directly between sellers and buyers. RevolvingDecor.com does not receive any commissions for listed items.

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Buying Basics

Looking for that certain something or just feel like browsing for inspiration? If you haven’t already done so, sign up to be a member. Only members can buy (or sell) items on our site. Browse our curated listings by room or item. Once you see something you like, just click on “Contact Seller” to begin communications with the seller. All communications and negotiations regarding a sale, as well as the purchase and exchange of goods, take place directly between sellers and buyers. RevolvingDecor.com does not receive any commissions for listed items.

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How do I list an item to sell?

Only members can buy and sell items through our site, so if you haven’t already done so, sign up here. If you have an item to sell, simply create an ad and wait to hear back from us. Our site is curated and we select every individual item that is posted for sale. We’ll let you know if your item has been approved within one or two days.

 

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What if I don’t have some of the information requested to create an ad?

We realize you may not remember exactly how much you paid for an item, or when and where you bought it. Do your best to estimate and if you really have no idea, just leave that section blank or write “I don’t remember.”

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How do you decide which items to post?

We try to select items that we think our members will like.  A number of considerations go into selecting items to post, among other things, the condition and age of the item, the look of the item, our current inventory, the manufacturer, and the price.

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How long is an item posted?

Length of posting will depend on the current inventory. The maximum time an item will be posted is four weeks, we like to give our visitors new inventory to peruse.

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Do you receive a commission for my sale?

No. The idea behind RevolvingDecor.com is to provide a virtual marketplace to connect buyers and sellers. Since sales take place directly between the buyer and seller, RevolvingDecor.com does not receive any commission. We do accept thank you emails!

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Can I submit the same item again if there are no interested buyers the first time?

Yes.

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Why do you require sign-in information?

Collecting this information helps us to curate listings that will inspire our buyers and sellers.

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Do you disclose any of my information to the buyer/seller?

Sellers have the option of listing their items anonymously.  If they do so, when a potential buyer contacts the seller through the website, the buyer will not see the seller’s email address until the seller responds. The buyer’s email address will be displayed so the seller can respond.  Buyers and sellers communicate directly about potential purchases.  RevolvingDecor.com does not provide additional information to individual buyers and sellers.

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Can I follow RevolvingDecor.com on social media?

Please do!  Follow us on Twitter, Facebook, Instagram & Pinterest.

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Can I buy or sell on RevolvingDecor.com if I live outside the San Francisco Bay Area?

At this time, our site is focused on buyers and sellers living in the San Francisco Bay Area. Certain sellers may be willing to ship items outside the San Francisco Bay Area, feel free to ask. You may also find inspiration in our Finds & Faves and blog.

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I have another question that’s not listed here.

No problem.  Email us at info@revolvingdecor.com.

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I saw something I like. How do I buy it?

Only members can buy and sell items through our site, so if you haven’t already done so, sign up here. Once you do, you can click “contact seller” to start direct communications with the seller.

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What type of payment can I use to buy an item?

The type of payment accepted depends on the seller. All sales take place directly between buyers and sellers.

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I don’t see what I’m looking for. Can you help?

Definitely! Our listings will constantly revolve, so be sure to visit often to see new items. In the meantime, you can also find inspiration and our favorite sources under our Finds & Faves, where we share our favorite stores, items, rooms and looks. Need more inspiration? Check us out on Pinterest, Instagram, Twitter, & Facebook.

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How do I contact a seller?

Once you are logged in, simply click “contact seller” under the item description.

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Do you have a return policy?

Since all sales take place directly between the buyer and the seller, it is up to the buyer and seller. Please keep in mind that listed items are generally gently-used and may have some wear and tear. If you would like to view a piece in person before purchasing, ask the seller if they can accommodate a viewing.

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Is the asking price negotiable?

If the listed price says “firm,” the seller has indicated that the price is not negotiable. Otherwise, contact the seller and make an offer.

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I bought something great but it needs some TLC. Any ideas?

Yes.  Head over to our Finds & Faves for local sources and ideas on how to rehab your new find.  Check us out on Pinterest for Rooms We Love and Looks We Love for ideas.  We love a good makeover.  And please share photos with us of your before and after.

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I can’t upload my photos to create an ad, can you help?

If you are having trouble uploading an image, the file may be too large.  Please check the file size.  Our servers can handle photos up to 1 MB.  On an iPhone, for example, a medium-size image typically works best, while the actual size is generally tit would be a medium sized image, rather than the actual size.

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What do I do after I have sold an item?

Congratulations!  Once you have successfully listed and sold your item, please log in and remove your ad under MY ADS.

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